Last modified: April 14, 2021
Autoloans.ca is a website and a mobile application owned and operated by autoloans.ca (www.autoloans.ca) (referred to as “us“, “we“, or “our” as the context may require).
We respect your privacy and are committed to protecting it by complying with this policy.
This policy describes:
How we collect, use, disclose, and protect the personal information of our customers, website, and mobile application users (“you“).
Describes the types of information we may collect from you or that you may provide when you visit the website www.autoloans.ca (our “Website“) or use the mobile application (our “Mobile Application“).
Our practices for collecting, using, maintaining, protecting, and disclosing that information.
“Personal information” is any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.
This policy applies to information we collect, use, or disclose about you on this Website, our Mobile Application, and in email, text, and other electronic messages between you and this Website or our Mobile Application.
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website or Mobile Application. By accessing or using this Website or Mobile Application, you indicate that you understand, accept, and consent to the practices described in this policy. Your continued use of this Website or Mobile Application after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.
We collect and use several types of information from and about you, including:
Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, billing and account information, and any other identifier we may use to contact you (“personal information“). We provide an opportunity for any user to unsubscribe from our Email Reminder Services or opt-out of contact for marketing purposes on an ongoing basis by using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website or Mobile Application feature.
Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website or Mobile Application, and usage details.
Non-personal details about your Website or Mobile Application interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website or Mobile Application (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.
We use different methods to collect your information, including through:
Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
Automated technologies or interactions, as you navigate through our Website or Mobile Application. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Third parties or publicly available sources, for example, our business partners.
Information You Provide to Us
The information we collect directly from you on or through our Website or Mobile Application may include:
Information that you provide by filling in forms on our Website or Mobile Application. This includes information provided at the time of registering to use our Website or Mobile Application, subscribing to our service(s), and requesting further services. We may also ask you for information when you enter a promotion sponsored by us, and when you report a problem with our Website or Mobile Application.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website or Mobile Application and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website or Mobile Application.
Your search queries on the Website or Mobile Application.
You may also provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website or Mobile Application or transmitted to other users of the Website, Mobile Application, or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect. Additionally, we cannot control the actions of other users of the Website or Mobile Application with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.
Information We Collect Through Cookies and Other Automatic Data Collection Technologies
Details of your visits to our Website or Mobile Application, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website or Mobile Application.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical information and may include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our Website or Mobile Application and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website or Mobile Application according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website or Mobile Application.
The technologies we use for this automatic data collection may include:
Flash Cookies. Certain features of our Website or Mobile Application may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website or Mobile Application. Flash cookies are not managed by the same browser settings that are used for browser cookies.
Web Beacons. Pages of our Website or Mobile Application and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics.
HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal information:
To present our Website or Mobile Application and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
To notify you about changes to our Website, Mobile Application, or any products or services we offer or provide though it.
To improve our Website, Mobile Application, products or services, marketing, or customer relationships and experiences.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may also use your information to contact you about products and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
DISCLOSURE OF YOUR INFORMATION
To our subsidiaries and affiliates.
In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by autoloans.ca about our customers and users is among the assets transferred.
To third parties to market their products or services to you if you have not opted out of these disclosures.
To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website or Mobile Application improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of autoloans.ca our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
TRANSFERRING YOUR PERSONAL INFORMATION
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
By submitting your personal information or engaging with the Website or Mobile Application, you consent to this transfer, storage, or processing.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Our Promotional Offers. If you have opted in to receive certain emails from us but no longer wish to have your contact information used by us to promote our own or third parties’ products or services, you can opt-out by clicking on the DoubleClick opt-out page or the Network Advertising Initiative opt-out page. If we have sent you a promotional email, you may unsubscribe by clicking the unsubscribe link we have included in the email.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of several third party ad servers’ and networks’ cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada or an opt-out tool created by the Network Advertising Initiative. You can also access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device.
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us on our secure servers.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or Mobile Application, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or Mobile Application. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or Mobile Application.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at email@example.com.
WITHDRAWING YOUR CONSENT
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at firstname.lastname@example.org. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service.
CONTACT INFORMATION AND CHALLENGING COMPLIANCE
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